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– About –

Our History

In 2014, Kathi Alexander, a former healthcare sales executive, decided it was time to combine her experience in start-up ventures, with her love of creating fresh, handmade pastries. The result was Charlotte’s first artisanal donut concept: SUGAR. Handmade Gourmet Donuts!

She and her business partner, Cassmer Ward, started Charlotte’s first and only donut food truck which quickly gained popularity throughout the city.

Just one year later, SUGAR’s first retail location opened in Ballantyne and quickly built a loyal following for the shop’s beautiful, handcrafted donuts and pastries.

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Every Batch From Scratch No Preservatives or Additives All Toppings + Fillings are Hand Made
What Makes SUGAR So Special
Iced Donut
Hand Made Donuts

Our dough is made from scratch, then rolled and cut by hand. All of our glazes, toppings, jellies, jams and cream fillings are hand made.

Our donuts are made fresh daily, and we never use mixes, additives, preservatives or artificial ingredients. We only use premium ingredients in our donuts and buy locally from North Carolina farms whenever possible.

Never uses Mixes or Artificial Ingredients All Donuts Rolled + Cut By Hand Buys Locally from NC Farms when Possible
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The donuts are heaven! The staff are fantastic! It's Amazing! We went on a Sunday afternoon, and bought some delicious treats. We can't wait to go back when we're in Charlotte again.

-K. E., Florence, SC

A Sample of Our Clients

20th Century Fox
Carolina Panthers
Carolinas HealthCare System
Coliseum Centre
Epicentre
KPMG
Queens University of Charlotte
Warner Brothers Entertainment